FAQ
We’re here to help so feel free to give us a call or send us a quick message and we’ll do our best. In the meantime some of the things we are asked most often are just below
Booking with Mirazule
We’re open year-round.
Check-in is from 4 pm (we’ll have a glass of wine waiting!), and check-out is at 11:30. If you’re going to be arriving after 8 pm, please let us know, so we don’t worry about you!
Give us a call or send us an email, and we’ll get right back to you. To confirm a booking we ask for card details (we accept all major credit cards… yes, even American Express!) and process a 25% deposit with the balance due upon departure. Minimum 2-night requirement for all reservations.
We love pets and have a wonderful Schapendoes (Dutch Sheepdog) ourselves called Raz. Unfortunately, he can’t contain his excitement when other dogs visit, so I’m afraid we don’t accommodate other pets.
Mirazule is an adult destination.
We’re a small property, so cancellations can be difficult – having said this, we try to be as flexible as possible. If you have to cancel and do so with at least 14 days’ notice, then we will refund your deposit or apply it to a subsequent stay. If you must cancel less than 14 days but more than seven days prior to arrival, 50% of your booking will be charged. Cancellations less than seven days before arrival will be charged at 100%.
Staying with us
Our guests don’t fit into a mould and neither do we. It’s hard to categorize what we do here at Mirazule – what we aren’t is an airBnB – here it’s all about service and hospitality… Do you really want to make your own beds, clean your bathroom and cook your own food during your hard earned holiday? Think sophisticated and discreet, a perfectly formed mini hotel with an exclusive house party vibe and you’re starting to get the idea.
Included in our rates is an indulgent breakfast served at a time to suit you rather than us! From time to time we also invite guests to join us for a hosted dinner – these became very popular in our last property. This is a set menu with wines at an additional cost. Beyond this, other requirements may be able to be met by prior arrangement.
Mirazule is in a world of its own but wonderfully close to everything that the County has to offer. We are 15 minutes away from Picton and its great restaurants, 30 minutes away from Sandbanks and Wellington, and we have award-winning wineries right on our proverbial doorstep.
